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Did you build or renovate a home between 2010 – 2013?


In August 2014 the ACCC issued a recall on all Infinity & Infinity Olsent branded electrical cables due to safety concerns.

It is estimated that over 40,000 homes nationwide are affected by this recall.

If you built a new home, had renovation work carried out or had new appliances installed from 2010 – 2013 your home could be affected by this recall.

Recalled cables fail to meet Australian electrical safety standards due to the poor quality insulation (plastic coating). Cables have been tested and they found that some of the cables were becoming brittle prematurely and would degrade at a faster rate when exposed to high temperatures.

What you need to do

If you haven’t done so already, you should contact a licensed electrician and/or your builder to find out if your home may have Infinity or Olsent branded electrical cables installed. The ACCC has warned that you shouldn’t inspect cables yourself.

Infinity & Olsent cable was available through at least 27 suppliers around Australia during 2010 – 2013. If you had any building or electrical work carried out during this time you should arrange an electrician to inspect your cables for you or speak to your builder to arrange the inspection. This recall may also relate to any new electrical appliances such as ovens and air conditioners that you may have had installed during this time.

These cables could pose a safety risk if you come into physical contact with  brittle or exposed cables and this could lead to electric shock or fire.

The ACCC’s taskforce found that ‘’There is no immediate danger; however, careful steps need to be taken to stop electric shock or fires from occurring in coming years—as early as 2016 for New South Wales.’’

This recall affects NSW home and business owners from 2010 – 2013.

If you live in Newcastle & the Hunter Region click on the button below to find a licensed electrician who can conduct an inspection for you.

infinity cables inspection newcastle

Image: ACCC website

For more detailed information about the Infinity Cable Recall visit the ACCC’s website at



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November 16, 2015 |

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